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Closed Captioning Complaints and Concerns about CBS Television Network (Broadcast) Programming

Please contact us if you have a concern or a complaint about closed captioned programming on the CBS Television Network (e.g, CBS News, CBS Daytime, CBS Primetime, CBS Late Night and CBS Sports) which you watch on a CBS affiliated television station.

For closed captioning concerns or complaints about local programs (e.g., your local news, local sports, etc.) or syndicated programs (e.g., DR. PHIL, THE DOCTORS, JUDGE JUDY, ENTERTAINMENT TONIGHT, etc.) it is necessary for you to contact your local program distributor (e.g., your local CBS station) as these type of programs are NOT distributed by the CBS Television Network.

E-mail:
CTNCCcomplaints@cbs.com
Phone:
212-975-5858
Fax:
212-881-9005

For written closed captioning complaints or concerns you may contact:

Mark Turits
Vice President, Captioning and Video Description
CBS Television Network
Att: Mail Stop 555/1327-CTN
524 West 57th Street
New York, NY 10019

Complaints or Concerns about Closed Captioning on CBS.com (Internet) Programming:

Please contact us if you have a concern or a complaint about closed captioned programming on CBS.com via the Internet.

E-mail:
IPCCcomplaints@cbs.com
Phone:
212-975-5858
Fax:
212-881-9005

For written closed captioning complaints or concerns you may contact:

Mark Turits
Vice President, Captioning and Video Description
CBS Television Network
Att: Mail Stop 555/1327-CBSi
524 West 57th Street
New York, NY 10019


For CBS Television Network, FCC Section 79.1(j)(1) Closed Captioning Quality Certification, click Here